This Privacy Policy describes how BazaarDeal ("we", "us", or "our") collects, uses, and shares information about you when you use our mobile application and website (collectively, the "Service"). By using BazaarDeal, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information you provide directly to us, information collected automatically when you use the Service, and information from third parties.
Information you provide:
- Account information — name, email address, phone number, and password when you register.
- Profile information — delivery address, profile photo, and preferences.
- Transaction data — order history, items purchased, payment method details (we do not store full card numbers; payments are processed by certified third-party gateways).
- Communications — messages you send to us or to sellers via the platform, support tickets, and feedback.
Information collected automatically:
- Device information — device model, operating system version, unique device identifiers, and mobile network information.
- Usage data — pages viewed, features used, search queries, clicks, and session duration.
- Location data — with your permission, we collect precise or approximate location to show nearby stores and enable delivery.
- Log data — IP address, browser type, referring/exit pages, and timestamps.
- Cookies and similar technologies — to remember preferences, analyse traffic, and improve the Service.
Information from third parties:
- If you sign in using Google or other OAuth providers, we receive your name, email, and profile picture as permitted by that service.
- Payment processors may share transaction confirmation details.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account, and authenticate you.
- Process and fulfil orders, and communicate order status.
- Show you nearby stores, relevant products, and personalised recommendations.
- Enable real-time order tracking and delivery coordination.
- Send transactional notifications (order confirmation, delivery updates) and, with your consent, promotional communications.
- Improve, personalise, and develop the Service.
- Detect, prevent, and respond to fraud, abuse, and security incidents.
- Comply with legal obligations and enforce our Terms and Conditions.
- Conduct analytics and research to understand how the Service is used.
3. Sharing of Information
We do not sell your personal information. We may share your information with:
- Sellers/Merchants — your name, delivery address, and order details are shared with the store fulfilling your order.
- Delivery partners — your name, phone number, and delivery address to facilitate delivery.
- Payment processors — to process transactions securely (e.g., Razorpay, Paytm Payment Gateway).
- Service providers — cloud hosting, analytics, push notification, and customer support vendors acting on our behalf under data processing agreements.
- Legal authorities — when required by law, court order, or to protect the rights and safety of BazaarDeal, its users, or the public.
- Business transfers — in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality obligations.
4. Location Data
BazaarDeal requests access to your device's location to:
- Show stores and products available near you.
- Calculate delivery times and fees.
- Enable the delivery partner to navigate to your address.
Location access is requested at the time of relevant features and can be revoked at any time from your device Settings. Refusing location access may limit certain features of the Service.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at privacy@bazaardeal.in. We may retain certain data for a longer period where required by law (e.g., financial transaction records under applicable Indian tax law).
6. Security
We use industry-standard security measures — including TLS encryption in transit, encrypted storage, and access controls — to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong password and keep your account credentials confidential.
7. Children's Privacy
BazaarDeal is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will delete that information.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Object to or restrict certain processing of your data.
- Data portability — receive a copy of your data in a machine-readable format.
- Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, email us at privacy@bazaardeal.in. We will respond within 30 days.
9. Third-Party Links
The Service may contain links to third-party websites or apps. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies before sharing any personal information.
10. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies on our website to analyse traffic and improve the user experience. You can control cookies through your browser settings. Our mobile app may use device identifiers and analytics SDKs (such as Firebase Analytics) to understand usage patterns. You can opt out of analytics collection from the app's Settings screen.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and, where appropriate, sending a notification via email or the app. Continued use of the Service after the effective date constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: